QUALITY SECURITY AND THE JCAHO

OR
"How to use the quality improvement
concept in real life Security programs."
HS604                                                                                      29 Min.

  APPLICATION: This program is designed to explain to officers in practical terms that Quality Improvement is a concept that can work for and in a security operation.

All security personnel should be given an opportunity to participate in the continuous improvement of the security program.

JCAHO , various government, industrial and other regulatory agencies are requiring that Quality Improvement programs be initiated across departments within an organization.

This video program not only explains Quality Improvement to the viewer, but provides the viewer and his or her organization with a complete outline of how to get a Quality Improvement (TQI or CQI) program started within a Security effort.

Included are:
a step by step guide to setting up CQI programs
sample graphics
complete set of organizational starter forms
suggested forms to make the program work
checklists to determine progress
sample performance indicators
suggestions on data types and collection strategies.

This video motivates the viewer toward involvement in CQI as a fully vested participant rather than as someone on whom the concept has been imposed. 

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