MANAGING PHYSICAL AGGRESSION IN THE HOSPITAL

HS601 22 Minutes

APPLICATION: To involve Security and Materials Management in the reduction of shrinkage at the Hospital.

When losses due to theft, pilferage, or shrinkage occur in hospitals, two of the major areas to be concerned about are receiving and materials management. Whether the losses are due to employee theft, mismanagement, shipper theft or collusion between several persons, the end result is the same, critical fiscal resources are needlessly being wasted.

This is a "how to" program in which the receiving and materials management departments are examined, assessed and techniques given for reducing losses.

Strategies for security and administration in theft management are presented.

I. Introduction

A. Opening Vignettes

B. Statement of the problem

II. The Aggression Continuum

The Six Steps.

1. Calm

2. Agitation

3. Verbally Hostile

4. Verbally Threatening

5. Physically Threatening

6. Critical Moment / Attack

III. Personal Positioning

All Parties have a right to protection from harm. B. The Interview Position C. The Defensive Stance

IV. Holds and Physical Contact

A. The Escort Hold (basic) B. The Escort Hold (Uncooperative Subject)

1. Side Approach

2. Front Approach

V. Takedowns

A. Takedown from an Escort Hold

B. Takedown from a Grab

1. Distraction rationale and techniques

2. Rollover                     

VI.  Physical Restraint Devices

A. Overview

1. Rationale for use.

                        2. Human Rights

                        3. Safety Issues

B. Types of Restraints

C. Applying Leather Restraints to a Combative Person

D. Positioning

VIII. Review of Ethical Issues & Summary

 

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