SHOPLIFTING IN A RETAIL ENVIRONMENT

SP403                                            19 Minutes

APPLICATION: To define for Security Officers and other employees,  issues affecting their response to suspected shoplifters.

The response of the security officer or any employee,  to the person believed to be engaged in shoplifting is a complex event which absolutely requires that the officer know and understand how to apply company policy and local statutes.

This videotape examines the entire shoplifting event:

            from definition

            to required components for the officer

            to the apprehension and interview process.

The issues addressed in this video tape include:

• A legal definition of shoplifting.

• The components of the act spelled out and illustrated for the officer.
  Officer responsibilities prior to a contact.

• What must the officer see and be able to do?

• The apprehension process; establishing intent; officer behavior during the process.

• Issues of search and seizure.

• Interviewing the subject - the process, the site, the sequence of events.

• Documentation and report preparation.

• The prosecution and courtroom conduct.

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